Q1 : Where can I get drivers to support my card readers?
A1 : Just visit our web site, click on the download driver session to download drivers.

Q2 : Which direction should I insert my Smart Media card to my FlashMover SM-Direct card reader?
A2 : The "gold-plate" should be face down to insert to the card reader.

Q3 : Which direction should I insert my Smart Media card to my FlashMover 8-in-1/9-in-1 card reader?
A3 : The "gold-plate" should be face up to insert to the card reader.

Q4 : Which types of flash memory cards does FlashMover 9-in-1 card reader support?
A4 : FlashMover 9-in-1 card reader supports Compact Flash, Micro-Drive(CF II), SM, SD, MMC, MS, MS-Pro and xD Picture Card.

Q5 : Can I use a 5V Smart Media card in FlashMover USB card reader?
A5 : Yes, both single and multi-slot card readers support 3V & 5V Smart Media Card.

Q6 : When the light is flashing, what does that mean?
A6 : When the light is flashing, it means that the card reader is in use and data transfer is taking place between the card reader and host machine.

Q7 : Is it safe to remove cards, while files are being transferred?
A7 : No, when the light is flashing it means data transfer is taking place. Do not remove card as it may result in lost of file/data, or even damage the drive.

Q8 : Is it safe to unplug card reader while files are being transferred?
A8 : No, when the light is flashing it means data transfer is taking place. Do not unplug card reader as it may result in lost of file/data, or even damage the drive.

Q9 : Can FlashMover card readers be used under DOS environment?
A9 : No, DOS does not support USB devices.

Q10 : What interface do FlashMover Card Readers support?
A10 : FlashMover card readers only support USB interface.

Q11 : How many FlashMover card readers can I connect to a single computer?
A11 : In theory, USB allows 127 devices to be connected to a single PC. But practically, due to the alphabetical ordering of the disk drive and existing drives under the windows operating system, the maximum FlashMover card readers that can be connected to a single PC is 23 by using USB hubs.

Q12 : Can other programs be running at the same time while using FlashMover card readers?
A12 : Yes, other programs can be running at the same time while using FlashMover card readers.

Q13 : Can "ScanDisk" be used with the FlashMover card readers?
A13 : Yes, "ScanDisk" can be used with the FlashMover card readers.

Q14 : Does FlashMover card reader resist vibration, magnetic fields and humidity?
A14 : FlashMover card readers are highly resistant to vibration and can be operated under a wide range of magnetic fields and humidity.

Q15 : What precautions should be taken while using FlashMover card readers?
A15 : Wait for a few seconds upon inserting and removing of the flash memory card, giving time to the operating system to recognize the card reader. Avoid removing immediately after inserting the flash memory card or performing repetitive insertions / removals.

Q16 : Multi-slot FlashMover card readers display several "REMOVABLE DISK", can I copy from one to the other drives?
A16 : Yes, simply use the "drag" and "drop" or "copy" and "paste" operation.

Q17 : How do I access my images?
A17 : 

1. Double click on "My Computer" or open Windows Explorer.
2. Look for a new "Removable Disk" drive icon.
3. Pictures are in a folder inside the drive.
4. Copy the pictures to your hard disk or other storage device.

Q18 : Does FlashMover CF-Direct card reader support Compact Flash Type II cards?
A18 : Yes, FlashMover CF-Direct USB card reader supports both Type I and II Compact Flash cards, also IBM Micro Drive as well.

Q19 : Does FlashMover card reader support Mac OS X?
A19 : All FlashMover USB card reader series support Mac OS X without driver installation.

Q20 : What does USB Mass Storage Compliance mean?
A20 : Most modern operating systems include common USB drivers for various devices, so customers do not need to install drivers. This eliminates conflicts, crashes and driver installation that have been common in the past. MICORIDA has made a commitment to making all products mass storage compliant to eliminate the difficulty of drivers for consumers.

Q21 : What Operating Systems provide Mass Storage Compliance for USB?
A21 : Windows Me, Windows 2000, Windows XP, Windows Vista, Mac OS 9 and Mac OS X. Most MICRODIA new USB card readers are driverless on these operating systems.

Q22 : Why are there different versions of readers?
A22 : MICRODIA always continues to improve its products to provide the best experience for its customers. Each card reader has a version number found on the back label. This can help our technical support to identify the card reader version and to better serve our customers.

Q23 : Do I need to install a driver on Windows 2000 for my single-slot FlashMover card reader?
A23 : No, only multi-slot FlashMover card readers need driver installation in Windows 2000.

Q24 : Does FlashMover USB card reader support Windows 95?
A24 : No, Microsoft Windows 95 does not support USB.

Q25 : Does FlashMover USB card reader support Windows NT?
A25 : No, Microsoft Windows NT does not support USB.